InfoQuest (May 6, 2020) -- According to Mr. Thakon Tanthasit, secretary-general of Thailand's National Broadcasting and Telecommunication Commission (NBTC), the Commission, together with the six operators, AIS, True, DTAC, CAT, TOT and Penguin, has announced that they are all ready to provide 100-minute toll-free telephone services for 45 days to help customers cut expenses during the COVID-19 outbreak. The free service starts on May 1, 2020.
From 8:00 on May 1 to 24:00 on May 15, people can apply for the above free services by dialing *170*, entering the 13-digit valid ID number they used when registering the SIM card, and then pressing the # key. The service become available in the following 45 days upon receipt of the confirmation code.
The free service will be unavailable to SIM cards registered by foreigners and those registered by enterprises. In addition, each person using a prepaid SIM card or a monthly-paid SIM card is entitled to the free service of one operator once. If you have the numbers of three operators, for example, all your three numbers are entitled to the services, provided that they were registered before March 31, 2020.
The target population of the project is prepaying mobile phone users and monthly paying users who use voice call services. Data shows that 70% of the prepaying mobile phone users live in provinces except Bangkok or live in cities and need to make a call to their family. During this period when they cannot go home, they can call their parents, relatives, siblings, or inquire about their latest status and chat with them through the voice call system. It is estimated that about 50 million numbers will be entitled to these free services.
"The government, the NBTC and the six operators expect the project to cut the expenses of mobile phone users during the COVID-19 pandemic. People can talk to their families and maintain family ties even if they are in home quarantine. With these services, they can feel at ease working from home.
Mr. Thakon also said that the government, the NBTC and five operators jointly implemented a project to provide a 10GB traffic pack and increase the speed of the home network to 100Mbps so people can contain the spread of COVID-19 by supporting the "work from home" policy and get the telecommunication services they need to keep life and work going while at home. The target population of the project is people who do office work and live in cities. Thus far, 15.94 million numbers have applied for the services and 14.66 million of them succeeded. These include 8.56 million AIS users, 3.51 million TRUE users, 2.41 million DTAC users, 1.64 million CAT users and 4,580 TOT users. People have until 24: 00 today to do so.
Source: InfoQuest, by Saowalak Ouypron/ Sasithorn, translated by Xinhua Silk Road.
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